Privacy Policy
1. Introduction
Rehab Berkshire ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and share your information when you use our website and services. We adhere to the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
2. Information We Collect
We may collect and process the following data about you:
- Personal identification information (Name, email address, phone number, etc.)
- Health information relevant to your enquiry (only when provided voluntarily by you)
- Technical data (IP address, browser type, device information)
- Usage data (how you use our website)
3. How We Use Your Data
We use your data for the following purposes:
- To provide and manage our services
- To respond to your enquiries and requests
- To improve our website and user experience
- To communicate with you regarding your treatment or enquiry
- To comply with legal obligations
4. Confidentiality & Security
We understand the sensitivity of the data we handle. We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our staff are trained in confidentiality and data protection protocols.
5. Your Rights
Under data protection laws, you have rights including:
- Your right of access - You have the right to ask us for copies of your personal information.
- Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate.
- Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
- Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
6. Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
7. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at:
Email: info@rehabberkshire.co.uk
Phone: +44 7876 096232
Last updated: January 2024